Foxcroft will accept merchandise in its original condition (unworn and unwashed with tags attached) that was purchased from Foxcroftcollection.com with a valid receipt within 30 days of purchase, unless defective or monogrammed. All face masks sold on Foxcroftcollection.com are final sale. Foxcroft items purchased at any other participating retail store or online store that offers Foxcroft merchandise cannot be returned or exchanged. We cannot accept returns on items that were not purchased at Foxcroftcollection.com.