Frequently Asked Questions

Foxcroft will accept merchandise in its original condition (unworn and unwashed with tags attached) that was purchased from Foxcroftcollection.com with a valid receipt within 30 days of purchase, unless defective or monogrammed. All face masks sold on Foxcroftcollection.com are final sale. Foxcroft items purchased at any other participating retail store or online store that offers Foxcroft merchandise cannot be returned or exchanged. We cannot accept returns on items that were not purchased at Foxcroftcollection.com.

We are committed to providing you with quick and easy delivery of your order and are proud to partner with FedEx Ground/SmartPost for standard shipping; orders requiring expedited shipping are sent via FedEx.

• Free ground shipping for orders over $99 and returns to all contiguous US customers
• FedEx Standard Overnight®-Delivery the next business day in the afternoon by 3 p.m. to most areas.
• FedEx 2Day®-Second-business-day delivery by 4:30 p.m. to most areas.
• Costs for expedited shipping options vary depended on order weight and delivery location. Final shipping costs for your order are calculated during checkout.

Registered users can check the status of all orders placed in their customer account profile. If you have purchased an item as a Guest, please refer to your order confirmation email for more information. Once an order has shipped, you will receive a separate shipment confirmation email that will contain your FedEx tracking information.

Yes! Saturday is part of FedEx's Ground delivery schedule, so we deliver on Saturday at no extra charge.

Go to http://www.fedex.com/us/pckgenvlp/track/index.html and enter your tracking number in the white box below the heading “Track.” Once you have entered the full number, click the purple button that says “Track” found below the white box.

Please contact out Foxcroft Customer Service Team for assistance 1.855.831.1336, Monday – Friday 8.30am-5pm CST.

If your order was placed Monday through Thursday it will be shipped the same day or the day after. If your order was placed on Friday after 1:00pm EST or during the weekend, the order will be shipped on Monday. You will receive an e-mail confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates depending on the type of shipping you select.

At this time, Foxcroftcollection.com only ships within the USA.

Foxcroft takes pride in perfecting a fit that is flattering, comfortable and easy to wear. Our Fitted shirts offer a modern, tailored fit that is close to the body. Our Shaped fit is a traditional, roomier fit for a polished look. Our Relaxed shirts have a more casual fit with a looser look.

Made with premium cotton pinpoint oxford, Foxcroft’s signature non-iron styles undergo a special garment finishing process, which maintains a just-pressed appearance wear after wear. These no-maintenence shirts come out of the dryer flawless and smooth without ironing.

Wrinkle Free styles undergo a special fabric finishing process. This gives our designers different fabric options to work with, allowing for a variety of textures, patterns and prints. Our wrinkle-free collection delivers low maintenence shirts with wash-and-go ease.

No, Foxcroft does not carry men's shirts but you can visit our sister site, Enro.com for a great selection of men's shirts.

Our blouses are true to size, but we do have different fits.

Yes, we have a size chart that is accessible from any product page on our website.

Unfortunately at this time we are not able to offer all styles in plus and petite sizes. At Foxcroft, we are always looking to expand our selection to give you the styles that you want, in the size you need. Our assortments are always expanding, and we will take any feedback you may have into consideration.

The best way to determine which size would suit you best depends on the style of the top you are interested in, as well as your personal preference of fit. For example, if you are looking at a shaped blouse, but you would like it to be more form fitting, order the smaller size. We would recommend that you contact customer service for more information about the top you are interested in.

Check with our customer service team to determine whether an item will be back in stock. We are continuing to try to meet our customers’ needs, and are always working to keep your favorite styles in stock.

Since our wrinkle free shirts are a little different than our non-iron shirts, look at the care information that we provide for each individual shirt when you have questions about how to care for them. If you can’t find what you’re looking for, contact our customer service team.

Machine wash your non-iron shirts using cold water. Tumble dry low and remove promptly.

FoxcroftCollection.com accepts all major credit cards including American Express, Visa, Mastercard and Discover. We also accept PayPal.

Be aware that charges will appear as THE APPAREL GROUP LLC on your billing statement.

Foxcroft is available in popular department stores and boutiques across the country. You can find a store near you in a snap - just go to our store locator page!

We have received complaints from our customers in regards to counterfeit products that were purchased on auction web sites. To be sure that you receive a genuine Foxcroft item, we suggest that you shop on our website or from one of our authorized retailers.

Check to ensure you have the correct code and it is valid. If you keep having issues, please contact Foxcroft Customer Service Team for assistance 1.855.831.1336, Monday – Friday 8.30am-5pm CST.

If you have a valid promotional code, simply enter the code in the discount code field at the checkout page. You will then see the discount being applied to the total cost breakdown.

Yes, Foxcroft take orders by phone. Please call Foxcroft Customer Service Team for assistance 1.855.831.1336, Monday – Friday 8.30am-5pm CST.

No, you may check-out without creating an account, just click the "Continue Checkout" button to continue as a guest. Accounts are helpful for those who wish to store billing information.

The email associated with your account is also associated with your orders, it cannot be changed! If your email address changes you can create a new account.

If you have forgot your password simply click on the Sign in button at the top of the website and click on the link ‘Forgot my password’ and following the instructions to set up a new password.

You can sign up for Foxcroft Insiders’ email by filling out this form. Its fast, easy, and you’ll get 15% off your next order!

Absolutely! We've taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. All transactions are completed on a secure server. In this secure mode, your computer and our server send data back and forth in an encrypted format.

We’ve partnered with Braintree to ensure that your personal information stays secure.