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Order Status

  • Order Processing

    Depending on the item(s) you purchase on http://www.foxcroftcollection.com/ and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that may be applied to your order.

    All in-stock items will be shipped upon receipt of your order. Orders placed before 1:00pm EST will be shipped out on the same day. Orders placed after 1:00pm EST will be shipped out on the following day with the exception of orders placed on Friday. or during the weekend. Those orders will shipped out on the following Monday or next business day (if Monday is a holiday).

    You will be notified via email once your order has been shipped. Shipping times can vary based on the method chosen and delivery location. Please note that all shipping times are in business days. We currently offer 3 shipping methods for US orders: Ground Shipping (FedEx), 2-Day Shipping (FedEx) and Overnight Shipping (FedEx). We are happy to provide FREE FedEx Ground shipping for every order in the continuous 48 U.S. States (shipping to HI/AK will incur FedEx shipping charges).

    *Please note that there could be a delay in processing your order if there are any issues with the billing information provided.

  • Track My Order

    Registered users can check the status of all orders placed in their customer account profile. If you have purchased an item as a Guest, please refer to your order confirmation email for more information. Once an order has shipped, you will receive a separate shipment confirmation email that will contain your FedEx tracking information.

Have Questions?

The Foxcroft Customer Service team is happy to help!

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